Service Level Agreements

​

Based on the Service-Level-Agreement (SLA-1/2/3) you will get a Process Control service package for; REMOTE MONITORING, DYNAMIC SIMULATION, and ENGINEERINGS SERVICES;

​

Step-1      Connect your Controlroom with our REMOTECONTROLROOM, 

Step-2      Company agrees on SLA and the deliverables,

Step-2      Company send PFS, PEFS, Process Control- & Safeguarding narratives, Heat-& Material balances, Instrument datasheets and other                    relevant documents to PCA,

Step-3      Company gives PCA remote access to SCADA-systems,

Step-4      Depending on SLA, the company receives monthly, bi-monthly or weekly stability- and improvement reports from PCA.